Pursuant to art. 13 of the 2016/679 European Regulation (GDPR) and the provisions of Legislative Decree 196/2003 as amended by Legislative Decree 101/2018, concerning the processing of personal data (Privacy Code), we inform you that personal data from you provided may be subject to processing in the terms set out below, in compliance with the principles of lawfulness, fairness, transparency, restriction of purposes and retention, data minimisation, accuracy, integrity and confidentiality envisaged by the applicable regulations.
We invite you to carefully read the information about the processing of your personal data and request Segafredo Zanetti S.p.A. any clarification.
On this page we describe how the website is managed with reference to the treatment of the personal information of the people who consult it.
This information also complies with Article 13 of Legislative Decree No. 196/2003, the law which protects the personal information of anyone who interacts with the web services of Segafredo Zanetti, which can be accessed from any computer at the following address: www.segafredoshop.it
Once the site has been consulted, the data about the persons who have or can be identified may be treated.
The owner of the data treatment, in compliance with Legislative Decree No.196 of June 30, 2003 is Segafredo Zanetti, in the person of the Chairman.
Place of data treatment:
the treatment of data connected to the web services of this site is located at Bologna, Italy, and is handled only by the personnel in charge of treating data, or by persons carrying out occasional maintenance operations.
No data from the web service is passed on or spread to other locations.
The personal information supplied by users who send requests for informative material is only used to carry out the service requested and is passed on to third parties only if it is necessary to do so (for example to delivery companies).
Data voluntarily supplied by users:
the optional, explicit, voluntary sending of e-mails to the addresses published on this website leads to the acquisition of the sender’s address, which is needed in order to reply to requests, together with other data sent in the e-mail.
How data is treated:
personal information is treated using automated tools and only for the time necessary to achieve the purposes for which it is collected.
Specific security measures are observed to prevent the loss, illicit or incorrect use of the information and unauthorized access.
Rights of the person concerned:
under the terms of Article No. 7 of the law governing the protection of personal information (Legislative Decree No. 196/2003), the people to whom the personal information refers have the right at any time to obtain confirmation of the existence (or lack of it) of the information, to be informed of the exact content and origin of the information, to verify whether it is correct or to ask for the amendment, update or correction of the said information, to ask for it to be cancelled, converted into an anonymous format or to block information that has been used in violation of the law, and to oppose the treatment of that information for legitimate reasons.
Requests of this kind should be sent to the owner of the treatment.
It is possible to consult the complete text of the law on the website of the Guarantor of Privacy or on the website of the Italian Parliament.
Cookies are text files that are automatically stored on your computer during its navigation .
Their aim is to make the overall experience of use of the website as serve as tools for storing user preferences.
- Cookie reserved area If there is a reserved area, it generates a cookie able to remember your username and password. In this way, such information shall not be re-entered on each subsequent visit;
- Cookie mobile navigation With the aim to make navigation even on experiential latest generation devices , this website has a cookie can detect and store the access device used . Based on the information collected will be presented the most appropriate version of the site; - Cookie recovery order e-shop The system stores the user's interaction with the shopping area by generating a cookie can recover your orders;
- Third-party Cookies - Google Analytics
This website uses third-party cookies belonging to Google Inc. for the collection of data from users' browsing .
The data thus collected is used solely for the purpose of generating statistical reports within the analysis tool Google Analytics. Can also be a demographic profiling of users, extracting statistically relevant data including age , sex, categories of interest .
More information on the processing of data about you by Google Inc. can be found at the following address
To disable Google Analytics to display advertising or to customize the types of ads displayed , you can access the
To completely disable the collection of statistics from Google Analytics you can install the add-on for your browser, for free download at
Please note that all data collected by cookies on this site will never be provided to third parties who are not Google Inc. or its certified partners .
Segafredo.it welcomes payment by credit card Visa, Master Card and American Express.
Using your credit card details on our web-site is absolutely safe, thanks to the on-line Banca Sella payment system based on SSL (Secure Socket Layer).
Note: segafredo.it doesn't charge the total amount on your credit card after having received the order but only after having sent the goods.
There is no translation available.
In questa pagina sono riportati i costi delle spese di spedizione ed i servizi offerti da UPS, sulla base del Paese di destinazione della merce e del peso complessivo degli articoli ordinati.
I tempi di consegna si intendono dal momento dell'evasione dell'ordine.
La disponibilità dei servizi varia a seconda del paese di destinazione.
Consegna entro il mattino successivo in Europa ed entro 1 giorno lavorativo fuori dall'Europa. Via aerea.
UPS Express Saver:
Consegna entro 1 giorno lavorativo in Europa, entro 2 giorni negli USA e nei principali centri del Canada, entro 3 giorni lavorativi in tutta l’Asia. Via aerea.
Consegne all’interno dell’Europa in 1-5 giorni lavorativi. Via camion.
Consegne solo al di fuori dell’Europa, in 3-5 giorni lavorativi. Via aerea + camion.
Potrai verificare il costo delle spese di spedizione attraverso il "Calcolo Spese di Spedizione" presente nella pagina del carrello, inserendo il Paese di destinazione.
Prices and Terms of payment
The official Unit Sale Price, not including V.A.T., shipping costs and any eventual local duty that you may be required to pay for clearing the goods, appears next to each item and it is expressed in Euro.
All transactions will take place in Euro.
The shipping cost is calculated based on the final composition of the order and according to the delivery you prefer (standard, expedited, express saver or express shipment).
The payment of your on-line purchase has to be made by Visa, Mastercard or American Express only. The correspondent amount (including V.A.T., for orders coming from European Union Countries only, and shipping costs) is charged to your credit card's account not before the goods have been delivered to the shipping agent.
You are solely responsible for obtaining any licenses or other governmental authorizations related to your use of the Products that may be required by any federal, state or local government agency, and for complying with all rules and regulations imposed by such agencies. Neither Segafredo Zanetti S.p.A. nor any of its employees is your agent or representative in governmental matters.
Shipment of the goods
The order is processed in a few hours' time from its reception and the delivery is handled worldwide by an express courier which, while picking up the goods, gives us a delivery note. After that, you will receive a further e-mail message confirming the payment's transaction number.
Delivery of the goods
Goods are shipped by UPS on working hours. Should you not be able to collect it at home, we suggest you to provide with a different address where you are available (your office, for example).
Return and Refund
In accordance with the provision of Article 5, Italian Legislative Decree no. 185 dated May 22, 1999, Segafredo Zanetti S.p.A. grants you the Right of Withdrawal, under the condition that the unit sale price (as above mentioned) of each item is in excess of 25,83 Euro.You can exercise this right within and not later than 10 (ten) working days from the date of receipt of the goods, under loss of the right itself.
How to exercise the Right of Withdrawal
You must send a registered letter with acknowledge of receipt within the above mentioned terms. Alternatively and always within the same term, you can also send a fax or an e-mail. In this case, however, you must confirm the cancellation of the order by sending a registered letter with acknowledge of receipt within the next 48 hours. The address where you must sent the registered letters or the fax or the e-mail is the following:
Segafredo Zanetti S.p.A.
Via Puccini, 1
40067 Rastignano (Bologna)
Fax (+39) 051 742.898